After You Leave the Medical Center

After you receive care at the Medical Center, you may receive more than one bill. The Medical Center will send its own bill for the services it provided, but other doctors, clinicians and practitioners also provide care and may send you a bill. For example, if you received any of the services listed below, you will also receive bills from their offices. For questions about any of these bills, please call the number listed.

  • Anesthesiology & Pain Management Clinic:  863.682.6751
  • LabCorp: 800.845.6167
  • Lakeland Pathologists: 863.687.4463
  • Nemours:  866.390.3610
  • Osprey/Envision (ER physicians): 800.355.2470
  • Quest Diagnostics:  800.488.8890
  • Radiology and Imaging Specialists (RIS):  863.688.2334
  • Watson Clinic Anesthesiology: 863.680.7206
  • Women’s Care Florida:  813.286.0033, option 3 for billing

Medical Records

If you need to request medical records or need more information, please visit our Medical Records page.

 

Medical Center Bills

If you have questions regarding the bill you received from LRH Medical Center, please contact Patient Financial Services using the information below.

Lakeland Regional Medical Center, Inc.
1324 Lakeland Hills Blvd
Lakeland, Florida 33805
Phone: 844.930.0464

Center for Fetal Care
1324 Lakeland Hills Blvd
Lakeland, Florida 33805
Phone: 863.687.1375

Note: Care received at the following locations is billed through the hospital: Hollis Cancer Center, Wound Care Center, Rehabilitation, and the Center for Fetal Care, and the Family Health Center.

Information about your rights and protections against surprise medical bills can be found here. (Español)

 

 

Understanding Your Bill >

Hospital Account FAQs

LRHMC accepts online payments using credit/debit card and e-check. Financial Counseling assistance is available to all patients by calling our Customer Service Department at 844.930.0464, Monday through Friday from 8 a.m – 5 p.m.

Click here to make payment.
  • A deductible is the initial amount of "covered" health costs that you pay before your insurance plan begins reimbursement. A deductible is usually a set dollar amount such as $250 or $500.
  • A co-payment is the portion of your health care expenses not covered by insurance. A co-payment is usually a percentage figure, like 10% or 20%. For example, on a $500 bill, your deductible might be $150, so you would have to pay the first $150. This leaves a balance of $350. Of that $350, your co-payment might be 20%, meaning that you will have to pay an additional $70. Your insurance company will pay the remaining $280. Once you have this information, there is a number of ways for paying your bill:
  • If your insurance pays all but a deductible or co-payment, you will be required to pay an estimate of your portion of the bill at the time of service.
  • The hospital will file the claim for you. After insurance has made payment, you will receive a bill asking for payment on the balance using cash, check, or credit card.
  • In certain circumstances, you will be able to make monthly payments to the hospital until your bill is paid in full. You should discuss this with our Patient Accounts Department.
The hospital will bill your insurance company directly (unless you specify otherwise), you are ultimately responsible for making certain that your bill is paid.

If a balance remains after your insurance has issued a payment or a denial, payment is due immediately upon receipt of your statement.
In addition to your bill from the hospital, you may receive bills from other physicians who may have provided services to you. For instance, you may receive bills from consulting physicians, radiologists, pathologists, emergency room physician, anesthesiologist, or other specialists. Please contact their office directly if you have questions concerning their bills.
As a courtesy to you we are informing you that your insurance company has been billed. An updated statement with remaining balance due will be sent to you once we have received insurance payment.
To find the answer to this question, you will need to check your account details.

Click here to see your account details.
To find the answer to this question, you will need to check your account details.

Click here to see your account details.
To find the answer to this question, you will need to check your account details.

Click here to see your account details.
Please contact your insurance directly for this information.
Financial Counseling assistance is available to all patients by calling our Customer Service Department at 844.930.0464. Monday through Friday from 8 a.m. to 5 p.m.