If you need immediate medical attention, call 911.
Location: 1324 Lakeland Hills Blvd, Lakeland
Call-Ahead Service – 863.687.1414
Through our new Call-Ahead Service, those with injuries or illnesses that would benefit from an Emergency Department visit can call 863.687.1414 before coming to the Medical Center. During the call, patients are registered, screened, and given an arrival time. Patients will call once they reach the Emergency Department so they can be escorted directly into an assigned room by a team member. To learn more about our call-ahead service, click here.
Concerned You Have COVID-19?
If you are having severe symptoms of COVID-19, such as difficulty breathing, please call 9-1-1 or visit your nearest emergency room. If you are experiencing moderate symptoms of COVID-19, please call 863.687.1100 before you visit our Emergency Department to receive instructions.
Leaders In Emergency Care
We deliver expert care for both non-urgent and life threatening conditions and illnesses at our Emergency Departments. Our patients receive personalized, rapid attention and reduced wait times and have access to a full complement of diagnostic testing, specialty treatments and expert care.
When you need emergency care, why go anywhere else?
Advanced and Award Winning Care
The Lakeland Regional Health Medical Center Emergency Department has earned state and national awards for the revolutionary ways we reduce wait times, provide faster diagnostic testing, and achieve better and safer patient care. Though we are the busiest single site Emergency Department in our nation, our patient wait times are exemplary. Our team and processes have earned us the 2014 Innovation of the Year in Patient Care Award from the Florida Hospital Association and the 2014 EmCare Genesis Cup Award for healthcare innovation.
Cardiac and Chest Pain Management
As Polk County’s only state-designated Level II Trauma Center, we are equipped with all the necessary state-of-the-art, lifesaving equipment and a dedicated chest pain management team to expedite cardiac cases.
Lakeland Regional Health Medical Center is the only hospital in the region to collaborate with Polk County Fire Rescue and Emergency Management Services to offer the timeliest care for those experiencing potentially fatal heart blockages. The Direct-to-Catheterization Lab initiative reduces how much time transpires between patient arrival at the hospital and the opening of an artery to allow blood to begin properly flowing again. Through this effort, the average length of time is 50 minutes from first Emergency Medical Technician contact to the catheterization lab at LRH Medical Center. According to the American College of Cardiology, the ideal time for intervention by balloon angioplasty to open an artery is within 90 minutes of entering a hospital.
For more information about cardiac care provided at Lakeland Regional Health by The Jack and Tina Harrell Family Institute for Advanced Cardiovascular Medicine, click here.
Emergency Care for Children
Our George W. Jenkins Children’s Emergency Department located in the Carol Jenkins Barnett Pavilion for Women and Children provides a full-service care delivery system to make sure your child is safe and comfortable. Designed specifically with children in mind, our 33-bed Children’s Emergency Department provides a child-friendly environment with activities to help keep children busy and make them feel welcome. We offer care around the clock by Board-certified physicians, advanced practitioners, and registered nurses with expertise in Pediatric Emergency Medicine. In addition, we collaborate with the world-renowned Nemours Children’s Health System to provide pediatric subspecialty care.
Non-Urgent Injuries and Illness
Our Fast Trac emergency department area offers convenient and efficient bedside care for non-urgent injuries and illness, and our onsite imaging services such as CT Scan, MRI, diagnostics and ultrasound provide quicker and easier patient access. So no matter what the emergency, we are ready even when you are not.
If your case is not an emergency, Lakeland Regional Health also has conveniently located walk-in care locations, open weekdays from 8 a.m. – 8 p.m. and weekends 8 a.m. – 5 p.m.
Lakeland Regional Health Medical Center is a Level II Trauma Center providing initial trauma care, regardless of the injury, with physician subspecialists promptly available.
LRH became a state approved Level II Trauma Center in 1998 and is the only designated trauma center for Polk, Highlands and Hardee counties. While this is LRH’s primary service area, trauma patients are also received from other counties, including Hillsborough and Pasco.