Frequently Asked Questions

Billing

Lakeland Regional Health accepts on-line payments using credit/debit card.
  • To pay a Lakeland Regional Health Medical Center/Hospital bill please create or log-in to your account by clicking here.
  • To pay a Lakeland Regional Health Outpatient bill please create or log-in to your Follow My Health account by clicking here.
Our customer service representatives are available to answer your questions about your Lakeland Regional Health hospital bills and payment-related concerns. You can call them at 844.930.0464, Monday through Friday, 8 a.m. to 5 p.m. Please keep in mind you may receive separate bills from service providers for certain procedures and services.

Patient Mail and Email

Lakeland Regional Health does not provide individual patient e-mail addresses or service at this time.
Send mail to:
Lakeland Regional Health Medical Center
Patient’s Name, Patient’s Room Number
P.O. Box 95448
Lakeland, FL 33804-5448
You can find directions to LRHMC as well as information about parking and a map of the campus on our Directions page.

Health Records and Birth Certificates

Community Programs and Classes

Call the Lakeland Regional Health registration line at 863.687.1400 or visit our Support Groups & Classes page for more information.
Call 863.687.1100 ext. 2097.  You can also register online by choosing a class and filling out the online registration form. Visit our Support Groups & Classes page for more info.
You can find a complete list of classes and support groups on our Support Groups & Classes page.