COVID-19 Visiting Hours and Policies

At Lakeland Regional Health, we know that part of helping our patients heal during their stay is having family and care partners close by.


***NOTE: While the Medical Center traditionally offers an Open Visitation policy, we are working to protect our most vulnerable patients during this current healthcare climate.

As such, the current visitation policy can be found here. The information below does not currently apply.


Visitor Check-In

Visitor Check-In provides us with important information about our guests and helps us create a healing and safe experience for our patients and families, guests and team members.

  • In the B Lobby of the Medical Center, we use the Visitor Check-In process between the hours of 8:00 p.m. and 5:00 a.m.
  • In the Carol Jenkins Barnett Pavilion for Women and Children, visitor Check-In occurs 24 hours a day.
  • To complete this process at our Welcome Desks in both the Medical Center and Pavilion, identification must be presented.


Visitor Badges

  • In the B Lobby, after hours visitor badges are used for identification and include the guest’s photo, name, visit location, and the date of entry.
  • In the Pavilion for Women and Children, badges are used for both identification and unit access and include the guest’s photo, name, visit location, and the date the badge expires. Visitors need this access to enter and exit the unit of the patient they are visiting in the Pavilion.
  • The badges issued in the Pavilion do expire. The times vary by floor or unit.


Our Policy

  • Children, under the age of 16, are welcome with adult supervision.
  • We recommend a maximum of 2 visitors at a time per patient whenever possible, but we will work with families with special visitation needs.
  • Tobacco-Free Campus – All Lakeland Regional Health facilities are tobacco-free. The use of tobacco products of any kind, including cigarettes, electronic cigarettes, cigars, pipes, chewing tobacco, etc., is not allowed on any LRH property, including parking lots and parking garages.
  • Balloons for patients are welcome. However, for health reasons, latex balloons are not allowed in any Lakeland Regional Health facility. Please choose Mylar balloons instead.
  • Quiet Hours – To support the health and healing of our patients, Lakeland Regional Health has established quiet hours in clinical areas after 8:00 p.m. Some floors also observe quiet time between the hours of 1 p.m. and 3 p.m.  During this time, our team members focus on minimizing noise and activity to ensure patient rest.
  • Health is our primary concern – All visitors are asked to practice proper hand hygiene by washing hands with soap and water or using hand sanitizer upon entering and leaving patient rooms. Hand sanitizing stations are available throughout the hospital.
  • Please note: Depending on the needs of our patients and patient care units, visiting guidelines may be determined on a case-by-case basis. For example, to respect the collective needs of the patients in a given area, we may find it necessary to modify these guidelines at times which may result in limited visitation, modified length of stay, gift restrictions, visitor age limitations, etc.