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Visitation and Companion Policies

LRH Medical Center Visitation Policy

Updated: 4/18/2022   Owner: April Novotny

We value patient and family-centered care and provide open visitation so patients can have support from family members or care partners.

  • LRHMC promotes a tranquil and healing setting for its patients and encourages visitation, including appropriate physical contact between a patient and visitor. We reserve the right to intervene when necessary if individuals are identified as a threat or a risk to patients, employees, volunteers, physicians, or other visitors. Likewise, because we value the safety of all patients, employees, and guests, individuals who display disruptive behavior will not be permitted on our campus.

  • Children, under the age of 16, are welcome with adult supervision.

  • Depending on the needs of our patients and patient care units, visiting guidelines may be determined on a case-by-case basis. 

  • In order to promote healing and protect our patients from additional illnesses, visitors who do not feel well, have a fever or rash, or have been exposed to infectious and contagious illnesses are respectfully requested to refrain from visiting patients. Because LRHMC values our patient’s safety, we may deny visitation of a patient if the visitation could negatively affect the patient’s continued care. 

  • To maintain a healing environment, we will observe Quiet Hours in the clinical areas after 8:00 p.m. We ask that team members, visitors, and Care Partners respect this time and make every effort to keep noise levels to a minimum to allow our patients the opportunity for a quiet night of rest. 

  • Patient visitation is 24 hours a day and 7 days a week. Patients are not limited in the number of visitors provided that patient care is not affected. However, only Care Partners or designated individuals are allowed overnight stays and are limited to one person, with consideration always of the patient’s individualized needs.
  • Labor & Delivery and ICU patients may only have 2 visitors at a time.

     

  • Patients have the right to be identified as “non published,” indicating our staff members are not permitted to release any information regarding the patient. Patients also have the right to limit or stop visitation.
  • For safety purposes, visitors to our Labor & Delivery, Mother & Baby, NICU, and Pediatrics units must stop at the security desk to be permitted to visit, and will receive an identification badge.
  • When patients have conditions that require special precautions of those who would enter the patient’s room, including visitors, these special precautions will be noted in signage outside the patient’s room. Personal protective equipment may be required of visitors and will be provided to visitors depending upon a patient’s condition.
  • During times where infectious conditions are prevalent in the community, visitors may be required to wear a mask. Safety policies for visitors will not be more stringent than those applicable to hospital staff. Visitors are not required to submit proof of any vaccination or immunization. At this time, visitors are required to wear a mask.
  • LRHMC has the right to change these guidelines or this policy without prior notice to address emergent health and/or safety needs in the community or at LRHMC.

To view the full Medical Center Visitation Policy, click here

LRH Physician Group Companion Policy

Updated: 4/18/2022

  • LRHPG values patient and family-centered care and allows visitors to accompany patients at our outpatient clinics so patients can have support during their office visits from a family member or Care Partner.*

  • We promote a welcoming environment for our patients and encourage visitors for patient appointments, including appropriate and consensual physical contact between a patient and visitor.  We reserve the right to intervene when necessary if individuals are identified as a threat or a risk to patients, employees, volunteers, physicians, or other visitors. Likewise, because we value the safety of all patients, employees, and guests, individuals who display disruptive behavior will not be permitted on our campus.

  • Depending on the needs of our patients and specific appointment types or specialty, visiting guidelines may be determined on a case-by-case basis.

  • In order to promote healthy environment and protect our patients from additional illnesses, visitors who do not feel well, have a fever or rash, or who have been exposed to an infectious and contagious illness are respectfully requested to refrain from accompanying patients to their appointment. Because LRHPG values our patient’s safety, we may deny visitors of a patient if the visitor could negatively affect the patient’s care. Because LRHPG values our patient’s safety, we may deny visitors of a patient if the visitor could negatively affect the patient’s care.

  • During times where infectious conditions are prevalent in the community, visitors may be required to wear a mask.

  • LRHPG has the right to change these guidelines or this policy without prior notice to address emergent health and/or safety needs in the community or at LRHPG.
*If our patient waiting areas exceed our capacity, visitors may be asked to return to their vehicle to participate in the visit virtually.

 

To view the full LRHPG Companion Policy, click here.