Safety and Security

We deliver the best outcomes and safest care by placing people at the heart of all we do. When you come to Lakeland Regional Health, you can feel secure knowing our team is committed to maintaining safe places of healing and support for our patients, visitors and team members.

Patient Safety

To meet our goals for quality and safety, we follow national best practices, from technology and process improvement to the development of strong relationships with our patients and families in order to deliver the best care possible.

Secure Facilities

Our dedicated security team works around the clock to ensure the safety of all those who visit Lakeland Regional Health facilities and those who provide care and support. In addition to a strong physical security presence, LRH uses state-of-the art security technology and tools at each location. Emergency call boxes are located on the Medical Center Campus at all parking lots and on each garage floor by the elevators.

To reach a Lakeland Regional Health security team member, call 863.687.1221.

Reporting Concerns

Lakeland Regional Health takes the safety of our patients and team members seriously. If you feel uncomfortable discussing your concerns with a member of our care team, you may call the Compliance Helpline at 844.468.7574 at any time or report your concern online by visiting

Our Guest Policies

  • Tobacco-Free Campus – All Lakeland Regional Health facilities are tobacco-free. The use of tobacco products of any kind, including cigarettes, electronic cigarettes, cigars, pipes, chewing tobacco, etc., is not allowed on any LRH property, including parking lots and parking garages.
  • Balloons for patients are welcomed. However, latex balloons are not allowed in any Lakeland Regional Health facility. We recommend Mylar balloons instead.
  • Visiting hours vary; please visit our Visiting Hours and Policies page for additional information.