Accepting new patients

Primary Care

Find everyday care that fits your life and a team that treats you like family.

Your connection to care

  • Start with a primary care provider Your primary care provider (PCP) is your partner in health. They get to know you, your history, and your goals.
  • Support your health Your PCP handles the care that keeps you well, from yearly checkups to vaccines. They also help manage ongoing conditions, including new prescriptions and refills.
  • Get specialized care locally When you need more, your PCP connects you to the right specialist. This could include a heart doctor or a sports medicine expert. You have access to more than 40 specialties right here in Lakeland.

Or call 863.284.5000

There’s room for you here.

Appointments as soon as tomorrow

Need to be seen soon? We have next-day openings for new and existing patients.

Same-day care

Established patients who already have a Lakeland primary care provider can make same-day appointments for urgent concerns. 

Book online anytime

Getting an appointment is easy. 

Or call 863.284.5000

Your child deserves a great doctor, too. ​

Pediatric primary care, right here in Lakeland. 

Our pediatricians care for kids from newborns to teens. They handle well-child visits, vaccines, sports physicals and sick visits. If your child ever needs more specialized care, they’ll connect you to it close to home.

Make the most of your visit

What to bring to your or your loved one’s primary care appointment.

ID and Insurance

Bring a photo ID and your current insurance card so check-in goes quickly.

Medication List

List every medicine you take, including vitamins and supplements, and how often you take them.

Your Questions

Write down any questions or health changes you’ve noticed so nothing gets missed.

Health Records

If you’re new, bring past test results or records from other doctors so we can see the full picture.

Find a location

Gateway Walk-In Care

Walk-in care in north Lakeland

Grasslands Campus

Primary care, specialty care and therapy at Grasslands

Highland City

Primary and urgent care in Highland City

Highlands

Primary care close to home on Lakeland Highlands Road

Highland Square

Primary care and endocrinology at Highland Square

Integrative Medicine | Primary Care

Integrative and primary care in one practice

Kathleen Campus

Primary and urgent care at Kathleen Campus

Lake Miriam

Primary and urgent care on South Florida Avenue

Morrell

Primary care close to home at Parkview Place

Pablo Campus

Primary and urgent care at Pablo Campus
Our services

Everything you need for your best self

Your primary care provider can help with most of your health needs in one place.

Get a full picture of your health each year and catch problems early.

Get care for colds, the flu, infections and other illnesses.

Get the physical you need for school, sports or work.

Check for conditions like high blood pressure, diabetes and some cancers.

Manage diabetes, high blood pressure, asthma and other long-term health needs.

Get connected to the right specialist, right here in Lakeland.

Stay up to date on flu shots and other vaccines you need.

Start new medicines and keep the ones you take on track.

Talk with your provider about stress, anxiety, or depression and find behavioral health support.

Frequently asked questions for primary care

Why do I need a primary care doctor?

A primary care doctor is your main partner for staying healthy. They handle yearly checkups, vaccines, prescriptions, and refills. They also help you manage ongoing conditions like diabetes or high blood pressure. Because they know your health history, they can spot problems early. When you need a specialist, they connect you to the right one.

What's the difference between family medicine, internal medicine and pediatrics?

All three are types of primary care. Family medicine doctors care for patients of all ages, from babies to older adults. Internal medicine doctors care for adults only, ages 18 and above. Pediatricians care for children and teens, from newborns to age 17.

Do you have doctors for kids?

Yes. Lakeland Regional Health Physician Group has pediatricians who care for children from birth through age 17. Our family medicine providers also see children two years and older.

How do I switch to a new primary care doctor?

Switching is simple. First, choose a provider who is accepting new patients and book your first visit. Then sign a records release form so your new office can request your records from your past doctor. Your new doctor will review your history so your care stays on track.

How soon can I see a primary care doctor as a new patient?

New patients can usually get an appointment within the next day. Appointment availability is different for every physician. Some have next-day appointments while others may have a longer wait.

Do you accept my insurance?

We accept most insurance plans. See the full list of accepted plans on our website. Before your visit, call your insurance company to make sure your provider is in network.

What does it mean to be an established patient?

You’re an established patient once you’ve had a visit with a provider in the practice. Most offices keep that status as long as you’ve been seen within the past three years. Established patients often have an easier time getting appointments, including same-day visits.

Can I get a same-day appointment with my primary care doctor?

Yes, in most cases. Established patients can often get a same-day visit for illnesses like a sore throat, fever or rash. Call your provider’s office early in the day for the best chance at an opening. We also offer walk-in and urgent care.

Should I see my primary care doctor or go to urgent care?

See your primary care doctor for checkups, ongoing conditions, refills and illnesses that can wait a day or two. Urgent care is a good choice for minor illnesses or injuries, like a sprain or small cut, when your doctor’s office is closed or can’t see you soon. For serious symptoms like chest pain, trouble breathing or signs of a stroke, call 911 or go to the nearest emergency room.

Do I need a referral to see a specialist?

It depends on your insurance plan. Some plans require a referral from your primary care doctor, and others don’t. Even when you don’t need one, your doctor can help you find the right specialist and share your health history with them.

How often should I see my primary care doctor?

Most adults should see their primary care doctor at least once a year for a checkup. You may need more visits if you have an ongoing condition like diabetes. Babies and young children need checkups more often as they grow. Your doctor will help you set a schedule that fits your health.

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