Urgent Care Telehealth Visits

Lakeland Regional Health is pleased to now offer Urgent Care Telehealth Visits so you can receive fast and efficient care without leaving the comfort and safety of your home.

To request an appointment for Urgent Care Telehealth, please call 863.284.6800.

Visiting with one of our Urgent Care providers is quick and easy and is open to those ages 2 years and older. There are no apps to download or subscriptions to buy. Video calls can be made through your computer, tablet or smartphone as long as it has video and sound capabilities.

Examples of conditions we treat via Urgent Care Telehealth Visits:

  • Canker or cold sore
  • Certain medication refills
  • Cough without fever
  • COVID-19 symptoms
  • Diarrhea or vomiting without fever
  • Female bladder infections (with over-the-counter urine test strip results)
  • Eczema
  • Fungal skin infection, such as ringworm, athlete’s foot, etc.
  • Hay fever/sinus allergies
  • Migraine headaches not associated with acute trauma, numbness or loss of function
  • Heartburn or acid reflux (without persistent chest pain or pressure or abdominal pain)
  • Pink eye
  • Shingles
  • Skin irritation (contact dermatitis)
  • Sinus infections
  • Simple sprains and strains
  • Stye
  • Travel medication, such as malaria prevention or motion sickness prevention
  • Vaginal yeast infections

Strep throat and flu diagnosis requires in-person testing. Learn more about in-person Urgent Care visits.

  • You can use a Mobile phone, iPad/Tablet, Windows PC, or Apple computer for Telehealth visits.
  • Your device will need access to a camera and microphone.
  • You will need to use either the Google Chrome, Firefox, or Safari web browser. It does not work for Internet Explorer.
  • Testing works best if you are in the location you will be using for your Telehealth visit.
  • If on a mobile device, use your Wi-Fi for a more stable connection.
  • Plan to use a quiet space for the Telehealth visit.
  • Please avoid locations like in a car or public spaces.

For a smooth Telehealth experience, please make sure your device is ready for a Telehealth visit.

Urgent Care Telehealth Visit Frequently Asked Questions

Telehealth is a term that describes convenient, electronic ways to receive care from a physician or provider when all you need is an evaluation and medical expertise. Sometimes Telehealth visits are by phone or through video capabilities.
Our Lake Miriam Urgent Care is open to care for you and your family, both in person and through telehealth visits.
Telehealth is a convenient way to access your healthcare provider while remaining safely at home. During the COVID-19 pandemic, it is important that we follow practices to keep us safe and to prevent the spread of the virus. In addition, Telehealth is a great option if you have limited transportation choices or find yourself short on time.

There are no additional out-of-pocket expenses for this service and most insurance companies cover these visits. There are no apps to download or subscription to buy — it’s that simple!
All Lakeland Regional Health Urgent Care physicians and advanced practitioners provide telehealth appointment options for patients.
Most insurance companies cover Urgent Care Telehealth visits and standard insurance rates typically apply. Consult with your insurance provider as some copays may even be waived!
To schedule your Urgent Care Telehealth Visit, call 863.284.6800. Our helpful team will walk you through the process to get scheduled. Then, on the day of your scheduled Telehealth appointment, you will receive a text or email with a website link for you to click that will take you to your appointment. There are no apps to download or subscription to buy – it’s that simple! For your convenience, you can also schedule with your own LRH provider.
You have the option to choose a phone call or an actual video visit.
Once you receive your link for the appointment, you can use your personal computer or Mac using one of the following browsers: Explorer, Firefox, or Google Chrome. You can also use an Android or Apple iPhone.
No. Simply call to make an appointment and we will help you through the process.
The actual appointment with the doctor or provider should last approximately 15 minutes.
Many types of Urgent Care medical care can be done through a Telehealth visit. Making sure you have easy access to high-quality care is important to us. When you call to schedule an appointment, we will let you know if Telehealth is an option for you. Some conditions or illnesses will still require an in-person visit.

As always, if you are experiencing a medical emergency, call 911 or visit the nearest Emergency Room.
Call to make an appointment and our scheduling team will help you through the process. On the day of your scheduled Telehealth visit, you will receive a text or email with a website link for you to click for your appointment. For your convenience, you can also schedule with your own LRH provider.

To schedule an appointment, call 863.284.6800.
Not all medical care can take place during a Urgent Care Telehealth visit. When you call to schedule, we will let you know if you will need to come into the office for your appointment.
Some medical care can be done by phone. When you call to schedule an appointment, we will try to provide a good solution to meet your needs.
You will not be charged two separate co-pays in the event you have an in-person visit on the same day as your Urgent Care Telehealth Visit. Please refer to your insurance plan benefits for your plan-specific coverage and patient responsibility requirements.

As always, please call 9-1-1 if you have an emergent medical need.